The brick canada Reviews and Complaints

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The brick canada Reviews

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  • Not having our appliances - screwing up delivery



    timeline. Aug 22, 2017 4:30pm I would like to leave a comment about the service I have had with the Brick. I had no choice but to shop here as this is where our builder gave us a credit towards our appliance. We bought back in February 2017 for a house closing in September 2017. Our house closing was moved up and I contacted the Brick in June to ask if we could get delivery on August 16th. They advised us this would be no problem. Keep in mind in May of 2017 they called us advising all our appliances were in and where would we like them delivered. My husband called the Brick on the 14th of... More...
    (Furniture)
    Daslt's Picture   Daslt    0 Comments   Comments
  • Warranty Repair



    Leather Sofa $ Loveseat needed to be repaired under the Warranty I purchased. After 3 wks of dealing with different people in the organization, the Leather Sofa & Loveseat were accepted to be repaired. The Sofa was sent in for repairs, & came back to me Damaged. After finally finding someone who would acknowledge that the Sofa was not repairable, sent me a new Sofa. Unfortunately the Sofa I received is not the same color as my Loveseat. The Operation Manager admits that the Sofa is darker then my Loveseat. She is not saying that my Loveseat has faded, and that my Warranty is... More...
    (Furniture)
    Stressed's Picture   Stressed    0 Comments   Comments
  • The bricks crapy furnature. No refund policy



    I purchased leather sofa, love seat with cup holders and chair all reclining (came with 50" samsung 720 plasma) for a total of $3500. Within the next few weeks i noticed both sides of the sofa were dropping. My wife called and they said they will replace it. We got the new sofa a few weeks later. Same problem. Called and had it replaced again. Same problem. Called back and was told they would send there floor module told them i didnt want it and want to return it for a refund. They said that they have a no refund policy and that they will give me $500 off or take the floor modle or... More...
    (Furniture)
    Mjl666's Picture   Mjl666    0 Comments   Comments

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